Frequently Asked Questions

1. Who may attend a CDSE Webinar?
Most CDSE webinars are open to any civilian, military, or industry personnel with an interest in DoD-related security issues and concerns.

2. What platform is used to host CDSE Live and On Demand Webinars?

CDSE Live and On Demand webinars are hosted exclusively on the CDSE Adobe Connect online, virtual platform.

3. Will I receive a certificate?
Yes. Approximately one week after the event, participants who logged into the live webinar may use their email address and password created during registration to log into and download a certificate

4. How will I know I am registered?

You will receive an email confirmation once your registration request has been completed.

5. When will I receive the link to the Live webinar?

You will receive a reminder email with additional webinar information 18 hours prior to the event.  Registered user may also use the login button that is typically found at the bottom of the event webpage.

6. How do I access CDSE On Demand recorded webinar?
After you register for the On Demand webinar event, log into using your email address  (user name) and password.

7. What if I forget my password?
If you forget your password at any time, there is a link to reset it on the registration page and on the homepage.

8.  What will I need to access the Live webinar?
You will need a computer or mobile device, internet connection, and your email and password you used during registration. You may also need a telephone depending on your audio preference (see question ten below).  

You can also access the live event on the “For Registered Participants – Webinar Login” tab on the bottom of the event info/registration webpage.  You will need your email and password used during registration to log into the event.

9.  What are the system requirements?
You can access the virtual event from any computer as long as you have an internet connection and a current HTML5 browser. Alternatively you may access the event with the Adobe Connect Application.

For more detailed information about the Adobe Connect web conferencing application visit the Adobe Connect Getting Started page:

We have setup a test Adobe Connect room that is an actual virtual room on CDSE Adobe Connect. To test your connection: enter your name into the Guest box, select "Enter Room", review the Terms of Use and select "OK".

If the hyperlink does not work, copy and paste the below test link into your browser:
You may test your system connection in various browsers.

10.  What are the video and audio requirements?
In order to accommodate various audience participation and bandwidth concerns, audio for the event will be available through Voice over Internet Protocol (VoIP) and a separate phone conferencing service.
For VoIP, you will be listening through your computer or mobile device speakers.  Remember to unmute and adjust your computer or mobile device speaker volume accordingly.  If you experience technical issues with VoIP, please use the separate phone conferencing service.

For phone conferencing service, simply dial the conference number available from the virtual room and enter the participant code when prompted.  To receive a CDSE Certificate, you MUST log into the live webinar session. Audio attendance is not tracked.

11. What tips will maximize the webinar connection performance?
While not always necessary, the following are some tips for maximizing the webinar connection performance:
•    Closing all other open applications
•    Disabling popup blocking
•    Clearing the Internet browser’s cache

12.  Can I receive professional development units (PDUs/CEUs) for attending this event?

Participants who have Security Professional Education Development (SPēD) certifications may earn PDUs/CEUs for attending the webinar.  Please refer to the “Conference/Workshop” category within the Certification Renewal Form (CRF) on what information to provide.  The certificate can be used as supporting documentation.

13.  May I participate as a group in a large conference room and receive a certificate?
To receive a certificate, you must register for the event even if you plan to participate as group.


Defense Counterintelligence and Security Agency

Center for Development of Security Excellence

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